FOLLOW UP PATIENTS: Please call or email for a 20 minute follow-up appointment.  

CANCER or PREGNANCY: If you’re currently pregnant, have thyroid cancer, or need an evaluation for ethanol ablation, first schedule an appointment as described below.  Then email us at office@charlestonthyroid.com with your name, phone number, & diagnosis.  We will do our best to move up your appointment, if possible.

NEW PATIENTS & REFERRALS: Use the scheduling form below for a 40-minute appointment.  We’re licensed to see patients in South Carolina, North Carolina, Florida, Georgia, Virginia, Tennessee, Arizona, & Minnesota.  If you’re far from Charleston, we suggest you look at our other telehealth-only practice MyThyroidDoctor.  

1. Choose a Provider and schedule an appointment.  Be specific on the visit reason,  Remember we are a thyroid-specific medical practice.  If you’re unsure if you have a thyroid diagnosis, email us at office@charlestonthyroid.com for details.
2. All new patients will schedule with our Midlevels.  Dr. Henderson has personally trained all of our Providers and also reviews all cases, charts, and discusses all treatment plans daily.  However, due to time constraints and the sheer number of patients that we see, she currently only sees new patients on MyThyroidDoctor.
3. If you don’t receive a confirmation email and confirm, it did not schedule properly.  Check your spam folder. 
4. If your doctor needs a form to send records, print and fill out our records release form and give it to your doctor.
5. Please review the Forms & FAQ page which includes forms to fill out, documents to read, and answers many common questions.  
6. Show up 10-15 minutes early.  Unlike most medical offices, we always run on time.  If you’re more than 5 minutes late, your appointment will be rescheduled.  
7. A $50 charge will be added to your account for not showing up or for failing to cancel at least 24 hours before.

* Our normal wait time for new appointments is normally 2-3 months.   

** We are licensed in AZ, FL, GA, MN, NC, SC, TN, & VA.  Patients must be physically located in one of these states at the time of your telehealth appointments.  If you live in other states, we can still see you in person, but you must have a local doctor who can follow-up, titrate medicine, and answer questions until you come back to Charleston.